HELP
Shipping & returns
MILEPROOF products are sold and shipped through Amazon (US) and TikTok Shop (US) from January 2027.
Shipping
Delivery times, shipping costs and tracking are shown at checkout on Amazon or TikTok Shop and depend on your location and the delivery option you choose.
Returns
Returns and refunds follow the policy of the platform you bought from, which also sets return eligibility. Start a return from your order history on Amazon or TikTok Shop.
Problem with a product?
If a product arrived damaged or did not work as described, email support@getmileproof.com with your order number and a photo. We'll help sort it out.